WhatsApp Customer Support

Provide faster WhatsApp customer support with a shared team inbox, AI-powered replies and real-time collaboration.

Shared team inbox

Every agent sees the same conversation history. No duplicate answers, no missed messages. Clear accountability with per-agent ownership.

AI-powered first response

AI answers common questions instantly from your knowledge base. Complex issues are handed to human agents with full context.

Real-time collaboration

Multiple agents handle different customers simultaneously. Notes and tags help track complex issues across conversations.

Resolution tracking

Track response times, resolution rates and customer satisfaction. Reports show team performance over any date range.

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See also: WhatsApp Marketing · Campaigns · CRM