WhatsApp for Ecommerce
Use WhatsApp to recover abandoned carts, send order updates, automate customer support and drive repeat purchases.
Recover abandoned carts
70% of carts are abandoned. Automated WhatsApp reminders recover 15-25% of them. ANFA triggers personalized messages with product links and a clear CTA.
Order updates in real time
Send automatic messages at every order stage: confirmed, shipped, out for delivery. Reduces "where's my order?" tickets by 60%.
Post-purchase engagement
Follow up after delivery to generate reviews, upsell complementary products and build customer loyalty automatically.
Win back lapsed customers
Send targeted reactivation campaigns to customers who haven't purchased in 60+ days with personalized offers.
See also: WhatsApp Marketing · Automation · CRM · Blog